Privacy Policy

1. Data controller and contact

Data controller: vibrantedigital.com (PE), address: 18 Bohdana Khmelnytskoho St, Office 12, Kyiv, 01054, Ukraine.

Email: contact@vibrantedigital.com. Phone: +380 982 325 4292.

2. Personal data we collect

• Contact details: name, email address, phone number.
• Request/booking details: information you provide in your message or booking inquiry.
• Communication records: messages and correspondence related to your requests.
• Technical data: IP address, device/browser data, and cookie-related information where applicable.

3. Purposes and legal grounds for processing

We process personal data for the following purposes:

• To respond to your inquiries and manage bookings/requests.
• To provide services at a distance and perform a contract where applicable.
• To communicate with you about your request or service.
• To ensure website security and prevent misuse.

Where we require consent (e.g., for certain marketing activities), we will request it separately. Otherwise, processing is performed under the Law of Ukraine “On the Protection of Personal Data” and related legal obligations.

4. Required seller/provider information (electronic commerce)

For online-studio services offered through electronic commerce channels, we provide business identification information about the seller/provider in accordance with Закон України “Про електронну комерцію” № 675-VIII від 03.09.2015.

5. Pre-contract information for distance services

Where our landing page leads to contracting/providing services at a distance (for example, when you place a booking/contact request that results in a contract), we provide the required pre-contract information on the seller/provider and the services. This is provided in accordance with Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX.

6. Personal data processing notice

Personal data processing is performed in accordance with Закон України “Про захист персональних даних” від 01.06.2010 № 2297-VI.

We may process personal data during interactions such as submitting forms, making a booking inquiry, and exchanging messages.

7. Storage and sharing

We do not sell your personal data. We may share personal data only when necessary for the purposes described in this Policy, including with service providers acting on our behalf (e.g., technical hosting and website operation), subject to confidentiality and appropriate security measures.

We retain personal data for as long as needed to fulfill the purposes stated above, including responding to requests and handling disputes.

8. Your rights

Under applicable Ukrainian law, you may have rights related to your personal data, including the right to access your data, correct inaccurate data, and request deletion or limitation of processing where conditions are met.

If you have a consumer complaint related to our services, we handle claims in accordance with Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX, and we aim to support out-of-court resolution where applicable.

9. Cookies and similar technologies

We may use cookies or similar technologies to make the website work properly and to improve user experience. Cookie use is managed by your browser settings. Some features may not work if cookies are disabled.